Our dedicated support team is available 24/7 via email to assist you with refund requests, service concerns, or any questions you may have. You’re never alone — just reach us anytime at support@mediaservere.com and we’ll be here to help.
Refund requests must be made within 14 days of purchase or project start. To qualify, please provide a brief explanation of the issue so we can better understand and improve our services. Refunds apply to SEO services, advertising campaigns, and website development packages, unless stated otherwise in a custom agreement
We always put the customer first. If results are not delivered as agreed, we will either adjust the service or issue a refund. We may also offer partial refunds if part of the work has already been completed and delivered. Instead of refusing a refund, we prefer to work with you to find the best solution — whether it’s adjustments, extra support, or compensation.
Approved refunds will be processed through the same payment method used (Stripe or PayPal or Mollie or more... ) Refunds are usually completed within 5–10 business days, depending on your bank or payment provider.
Simply send us an email at support@mediaservere.com with your order details and reason for the request. Our team will review your case promptly and get back to you within 48 hours.
Your satisfaction is our top priority. We believe in building long-term relationships with our clients, so if you’re ever unhappy, we’ll do everything we can to fix it or refund you.
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At Media Server, we understand that things don’t always go as planned. That’s why our refund policy is designed to protect you and give you peace of mind.
Every request is treated with respect and care. We listen carefully to your concerns and always look for the solution that works best for you.
We don’t believe in one-size-fits-all. Depending on the situation, we may provide a full or partial refund, or adjust the service to better meet your expectations.
No complicated forms or hidden steps — just send an email to support@mediaservere.com and our team will guide you through the process quickly.
Once approved, refunds are issued within 5–10 business days through the same payment method you used, whether Stripe or PayPal or Mollie More....
Questions don’t wait for office hours, and neither do we. Our support team is available around the clock to assist you whenever you need help.
Have questions? We’ve got you covered. Find answers to the most common queries about our SEO, website, and advertising services
We accept secure payments via Stripe, PayPal, Mollie, and Payouner, ensuring the security and ease of your transactions.
Yes! We value our customers. If you're not satisfied with our services, please contact us and we'll work with you to resolve the issue or offer you a refund, if applicable.
You'll typically see improvements within 2 to 3 months, depending on your website and industry.
We design and develop custom websites tailored to your business needs.
We design and develop custom websites tailored to your business needs.
We follow strict security protocols to protect your information and your website.
Yes, our support team is always available to help you with updates, troubleshooting, and campaign adjustments.
We combine SEO, website development, and advertising under one roof, with years of experience and proven results.
Absolutely! We optimize your website for local search so customers in your area can easily find you.
Yes, we provide detailed, easy-to-understand reports so you can clearly track the performance of your SEO and advertising