General
What does MediaServere do?
We provide focused, fixed-price SEO services: classic on-page/off-page SEO, plus AEO (Answer Engine Optimization) and GEO (Generative Engine Optimization) for AI search visibility, plus web design.
Where are you based?
We're a UK-registered company (MEDIASERVERE LTD, #16540150) with a registered office in London. We serve clients across Europe and English-speaking markets globally.
What languages do you work in?
English is our primary working language. We can deliver content in major European languages (DE, FR, ES, IT, PL, NL) on request.
How long until I see results?
On-page changes index in 2–4 weeks. Backlink and content work typically shows ranking lift in 6–12 weeks. AEO/GEO citations can appear in 2–6 weeks depending on domain authority.
Services & Pricing
Which service should I start with?
For most clients: the €50 SEO Starter Audit. It tells you exactly where you stand and which package (if any) you need next. No upsell pressure.
What's the difference between SEO, AEO and GEO?
SEO ranks your pages in Google/Bing. AEO makes your content the source AI assistants quote when users ask questions. GEO goes further — making your brand the preferred citation source for generative AI (ChatGPT, Claude, Perplexity).
Do you guarantee #1 rankings?
No serious SEO agency does — too many factors are outside our control (algorithm updates, competitor moves). We guarantee the work itself and offer refunds on technical failures.
Is there a monthly retainer?
No. All packages are one-off. Order what you need, when you need it. We don't sell ongoing retainers.
What payment methods do you accept?
Bank transfer (SEPA), Wise, PayPal, or card via invoice link. Payment terms: 50% on confirmation, 50% on delivery.
Process & Delivery
How do I order?
Pick a service from the catalog, fill the order form, and we reply within 24h with a project plan and payment instructions. No payment taken until you confirm the plan.
What information do you need from me?
Website URL, target keywords/audience, competitor URLs, and any access needed (Google Search Console, WordPress, hosting). We send a clear access checklist after order confirmation.
Do you work with my CMS?
Yes — WordPress, Shopify, Webflow, Wix, custom HTML, custom PHP. If we can't implement directly we deliver clear change docs your developer can apply.
How do you report progress?
Each package comes with a written deliverable (audit PDF, change log, link report). For ongoing projects, monthly performance reports with rankings/traffic/AI mentions.
Data, Legal & Refunds
Is my data safe?
Yes. All form data and project files are stored in the EU. We're GDPR-compliant and have a 90-day data retention policy on form submissions. We never sell or share your data.
What's your refund policy?
Full refund within 7 days if we fail to deliver what was scoped due to issues on our side. Partial refund if work is partially complete. See our refund policy.
Do you sign NDAs?
Yes — we'll happily sign mutual NDAs before discussing sensitive projects. Just request one when you reach out.
Where are invoices issued from?
MEDIASERVERE LTD, registered in England & Wales (Company #16540150). VAT details on request.